Leadership and team interviews: Understand priorities, pressures and how decisions get made.
Workflow review: Understand how work gets completed, where it gets stuck and where the policies are ineffective.
Shadow tools and AI audit: A one-page summary of which tools are used and how much risk each carries.
Communication review: See how information is shared and where it gets lost.
The shadow tools and AI audit looks at workflows and needs, not individual blame. We also brief leaders on using what we find in a non-punitive way.
Trajectory
Decide what’s safe and worth using
Typical work
Tool and AI policy: Plain-language rules on how to use AI, which tools are approved and how to report incidents.
Ownership and approvals map: Who owns and approves what, on one page.
Vendor and tool vetting: We research and vet tools before they spread, for example a meeting note taker before rollout.
Working with your legal counsel: We bring your lawyers, technical staff and employees into one conversation about the questions worth asking.
Agreed communication channels: Agreed places for each kind of communication, so employees are always in the loop.
Launch
Put it to work, safely
Typical work
Rollout with safeguards: Introduce vetted tools with the right safeguards in place.
Team training: Workshops, e-learning and one-to-one leadership AI coaching on using tools and AI safely and well.
One clear home: A single place where employees can find approved tools, policies and who to ask.
Adoption support: Help employees understand the guardrails, and why they matter.
How we co-design guardrails
We co-design guardrails with the people who’ll follow them. Staff help identify the problems, shape the solutions and test the rules, alongside leaders and your legal or security teams. Our approach draws on participatory methods.
See how our team training works
Our sessions use the work your team already does, so people practise on real tasks. By the end, they know where tools and AI help and when to check the output. We plan each session around how people learn and form habits at work, so they keep using what they learned.
Workshops: Hands-on sessions built around your team’s real tasks and tools, with practice on real examples.
E-learning: Bespoke modules built for your team.
Leadership AI coaching: A one-to-one alternative to group workshops. We cover AI fundamentals, and more advanced topics for leaders ready to go further, shaped around your role and your decisions.
Safe use: Guidance on using AI safely, including what never to share with it.
Strategic Advisory
Ongoing support after Launch: a trusted adviser on call, and a regular rhythm for keeping the work on track.
Leadership check-ins: A regular meeting to review progress, priorities and what to focus on next.
Advice when you need it: Someone to ask “is this safe to use?” as questions come up, before small issues become big ones.
Hands-on support: We keep your workflows, tool guardrails and AI policy up to date as things change.
10 of 10
Every AI user without an AI policy was a smaller organisation. None of the larger organisations we surveyed lacked one.(GTL survey, 2026)
14%
Only 14% of AI users feel their risks are well managed. None of the organisations without an AI policy did.(GTL survey, 2026)
Based on GTL’s 2026 survey of 51 organisations.
Where AI fits
AI is one of the tools we help you adopt well, not the whole story. Our work is grounded in the Responsible AI (RAi) framework: protect your data, keep people in charge, and use AI for what it should do, not everything it can do.
Before it spreads: We help you work out which AI tools are worth using, and vet them first.
As it spreads: We set clear rules and look at why shadow AI appears, so you can limit it.
Once it’s in use: We train your team to use AI well, with people still in charge of the decisions that matter.
Not sure which tools, AI included, your team is already using? Let’s find out.
